Acoustic panels are wrapped and compressed for shipping to make shipping easier. Panels are cut to order and will take 7-9 business days before they are shipped via USPS with tracking. If you would like faster shipping, please contact us before you place your order!
Open acoustic panels as soon as possible to prevent any damage from extended compression time. Do not use a knife to cut the bag as this may damage the panels. Allow 24-48 hours for panels to fully expand.
Accessories ship 2-3 business days after payment has cleared via USPS with tracking. If you would like faster shipping, please contact us before you place your order!
Custom orders take longer than normal to ship, varying on the nature of the modifications. Please contact us here for more information on your order. Thank you for your patience.
Once an order is shipped it cannot be canceled or modified. If your
item is taking an abnormal amount of time to arrive, understand
we cannot speed up the process. After an item ships it is up to the United States Postal Service to deliver it, we cannot in anyway
expedite your shipment. We apologize for any delays however once the
product is in their hands, it's up to them when it arrives.
Green Gizmo is not responsible for incorrect addresses being supplied. If the customer gives the wrong address we cannot alter where the package arrives and the customer will have to re-buy the item if they still want it. Please carefully double check your shipping address you supply before you confirm buying the item.
Shipments occur Monday through Friday, not including holidays.